Tips on What to Do when Garage Door Won’t Move

You may be familiar with the great convenience that comes with having an automatic garage door. It allows you to save time and ensure the security of your home. However, alongside this perk of convenience is the risk of losing this benefit when you experience the struggle of having a garage door that won’t move. Having this problem could cause you and your family huge inconvenience especially when you’re trying to get to work, school, or wherever you need to be.

There are many possible reasons behind a garage door that won’t move such as motor problem, loose track, misaligned sensors, power disruption, to name a few. Whatever the reason is, it is highly probable that this has caused you frustration especially if you’re a person who has a tight schedule every day.

But, worry no more because here are some tips that you may follow in troubleshooting your garage door that won’t move:

• Check the basics.

Before doing major adjustments or repairs on your garage door, you need to conduct basic checks first. This is because sometimes, people worry too much about their garage door and garage door opener failing to work that they forget to check the basics. There are a few things that you have to keep in mind in carrying out this first and basic task.

o Make sure that the unit is plugged into a working outlet.
o Check if the door is locked.
o If you are using a remote, ensure that it has batteries.
o Inspect the breaker controlling the garage door opener. If it’s tripped, reset it.
o Ensure that the door is engaged with the trolley.

• Repair or upgrade defective parts.

parts of a garage

If you weren’t able to find the reason why your garage door won’t open in doing the basic checks, disengage the door from the trolley by pulling the emergency cord. Then, try to open the door manually. You can spray lubricant on the door rollers to potentially restore movement to the equipment. If it still won’t move, check to see if there is a bent or loose track, or a bent roller. If you find any defective parts, have them repaired or replaced. Note that if your garage door torsion springs are broken [you’ll know when you hear a very loud noise that sounds a lot like a firecracker or gunshot] or if the cables have snapped or disengaged [usually from a break in the torsion spring], you need to call a trained door systems technician since fixing this yourself would be risky.

• Realign off track garage door.

An off track garage door may also be the cause of your problem since it prevents the door from sliding properly. To fix this, you have to loosen the screws that hold the track to its frame then, retighten the screws once you tap the track back into the proper position. Make sure that you approach this task with great caution.

• Check the motor.

Another common explanation for this garage door issue is with the motor of the door opener itself. You can check this by pressing the remote or the wall-mounted start switch. If it sounds like the motor is humming, but the belt, chain or screw is not moving, you may have a broken part inside the motor. If the motor works but the chain is not moving, you may need to repair the chain sprocket. These can both be fixed by a trained door systems technician.

• Inspect the sensors.

Misaligned or dirty safety sensors may also be causing your garage door not to move. Check to see if this is the case. You will know that they are aligned or working properly once you see a steady light on both of them. If one or both lights are off or flashing, you have to check the sensor lenses for dirt or cobwebs and clean them. If the lights still continue to flash, manually realign them by tightening one or both of the vertical door tracks with a screwdriver or wrench until the light becomes steady.

• Adjust sensitivity.

This is common in newly installed garage doors or an older one. If the sensitivity is not right—too low or high, the door will not open. You can reset the sensitivity by referring to the manufacturer’s directions. Make sure to adjust the close force and limit switch to the correct levels.

• Re-engage opener with garage door.

Another possible cause of a garage door that won’t open is its failure to engage with your door opener. To re-engage the opener with your door, you can check the owner’s manual. To prevent unfavorable events that can be caused by releasing the garage door [that has a broken spring or is out of balance], make sure not to pull on the rope in doing this.

• Adjust Limit setting.

If the door closes and immediately rises again, you would have to adjust the limit settings, which enables the mechanism to determine how far to move the door in order to close it properly. To do this, check the owner’s manual or the buttons on the motor. It’s best to make very small adjustments, so you won’t end up overdoing it and slamming the door open or shut. It may take some trial and error to get it right, so you have to be careful and patient.

If you’ve tried these solutions and your garage door still won’t move, you may call a trained technician to help you get your garage door working smoothly again.

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